SHIPPING POLICY
Planning around a date
If you are planning around a date, count both stages: 2–5 business days for processing after a complete order and payment are received, followed by 7–15 business days in transit after dispatch. The combined estimate is approximately 9–20 business days.
Business days are Monday through Friday, excluding public holidays. These are estimates, not guaranteed arrival dates.
United States delivery
Our delivery market is the United States. Available options for your address appear at checkout. If the address is not accepted, contact us before ordering.
Allowing for the delivery charge
Use these rates when planning the total cost of your dress order.
| Option | Order merchandise amount | Charge |
|---|---|---|
| Standard Shipping | $0.00–$89.09 | $9.90 |
| Free Shipping | $89.10–$9,999.00 | $0.00 |
| VIP priority shipping orders, when offered at checkout | Eligible orders shown at checkout | $12.99 |
The same processing and transit estimates apply to the VIP option; it does not carry a separate promise of faster arrival.
For an amount outside these listed ranges, contact contact@nonbfdr.com to confirm delivery options before paying. Review the shipping charge and any taxes actually displayed at checkout before completing payment.
When timing or address details change
If your plans or address change, email contact@nonbfdr.com promptly. A request to cancel or change details will be considered according to the order’s status.
Changes to a dispatched parcel cannot be guaranteed. If we cannot dispatch within the stated processing period, we will notify you and offer a revised shipment date or cancellation of the unshipped order for a refund. A failed delivery or incorrect address will be reviewed with you; it does not automatically forfeit all refund rights.
For delivered items, return or refund requests may be made within 30 days after delivery. Our Return and Refund Policy explains how to request the return address and who pays return postage.
Checking progress
Tracking details will be sent after dispatch. If those details are missing, or the delivery estimate has passed, email contact@nonbfdr.com with the order number so we can investigate with the delivery service.